Privacy Policy

Privacy Notice

Miriad Technologies, LLC. ("Miriad") recognizes that its customers, visitors and users, want to know what's up with privacy. Miriad provides this Privacy Policy to help you make an informed decision about whether to use or continue using the myHOA Site, Miriad Software and/or the Miriad Service. If you do not agree to our practices, please do not use the myHOA Site, Miriad Software,or Miriad Service.

This Privacy Policy is incorporated into and is subject to the Miriad Terms of Service. Your use of the myHOA Site, Miriad Software and the Miriad Service and any personal information you provide on the myHOA Site and Applications or Miriad Service remains subject to the terms of this Privacy Policy and our Terms of Service.

Please note that any Status Submissions or other content posted at the direction or discretion of users of the Miriad Service becomes published content and is not considered personally identifiable information subject to this Privacy Policy.


What Does This Privacy Policy Cover?

This Privacy Policy covers the treatment of user information, including personally identifying information, obtained by Miriad, including information obtained when you access the Miriad’s Site, use the Miriad Service or any other software provided by Miriad.

This Privacy Policy does not apply to the practices of companies that Miriad does not own or control, or to individuals whom Miriad does not employ or manage, including any of the third parties to which Miriad may disclose user information as set forth in this Privacy Policy.


The Information Miriad Collects

Miriad may obtain the following types of information from or concerning you or your mobile phone device, which may include information that can be used to identify you as specified below (“Personally Identifying Information”):

User Provided Information: You provide certain Personally Identifiable Information, such as your mobile phone number, push notification name (if applicable), billing information (if applicable) and mobile device information to Miriad when choosing to participate in various uses of the Miriad Service, such as registering as a user, updating your status or requesting status for your contacts. In order to provide the Miriad Service, Miriad will periodically access your address book or contact list on your mobile phone to locate the mobile phone numbers of other Miriad users (“in-network” numbers), or otherwise categorize other mobile phone numbers as “out-network” numbers, which are stored as one-way irreversibly hashed values.

Cookies Information: When you visit the myHOA Site, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser. Miriad uses both session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser help file directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, the myHOA Site and Applications and Applications may not function properly if the ability to accept cookies is disabled.

Log File Information: When you use the myHOA Site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, one or more cookies that may uniquely identify your browser, your phone number, phone number you are requesting the status of and various status information. When you use the Miriad Service, our servers log certain general information that our application sends whenever a message is sent or received, or if you update or request any status information, including time and date stamps and the mobile phone numbers the messages were sent from and to.


The Information Miriad Does Not Collect

Miriad does not collect names, emails, addresses or other contact information from its users’ mobile address book.  We do not collect location data, but users may voluntarily share their location with other users via the Miriad Service.

The contents of messages that have been delivered by the Miriad Service are not copied, kept or archived by Miriad in the normal course of business.  Files that are sent through the Miriad Service will reside on our servers after delivery for a short period of time, but are deleted and stripped of any identifiable information within a short period of time in accordance with our general retention policies.


The Way Miriad Uses Information

If you submit Personally Identifiable Information to us through the myHOA Site, or Miriad Service, then we use your personal information to operate, maintain, and provide to you the features and functionality of the myHOA Site and Applications and Miriad Service. In particular, your mobile phone number is essential to your use of the Miriad Service and will be retained. Any billing information that may be collected from you will be deleted thirty (30) days after the termination of your account with Miriad. Any Personally Identifiable Information or status content that you voluntarily disclose on the Miriad Service becomes publicly available and may be collected and used by other users of the Miriad Service (unless such user is blocked by you). Your name (as it is saved in the Miriad Service) may be displayed to other users, and other users may contact you through the Miriad Service. We do not use your mobile phone number or other Personally Identifiable Information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may, however, use your or email address without further consent for non-marketing or administrative purposes (such as notifying you of major myHOA Site and Applications or Miriad Service changes or for customer service purposes). We may use both your Personally Identifiable Information and certain non-personally-identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the myHOA Site and Applications and Miriad Service and to create new features, promotions, functionality, and services by storing, tracking, and analyzing user preferences and trends. Hopefully we improve the myHOA Site and Applications and Service and don't make it suck worse. We may use cookies and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you use the Miriad Service or myHOA Site; (b) provide custom, personalized content and information; (c) monitor individual and aggregate metrics such as total number of visitors, pages viewed, etc.; and (d) track your entries, submissions, views and such.


When Miriad Discloses Information

Other users of the Miriad Service may see your Submissions in a way that is consistent with the use of the Miriad Service. We do not sell or share your Personally Identifiable Information (such as phone number) with other third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may share your Personally Identifiable Information with third party service providers to the extent that it is reasonably necessary to perform, improve or maintain the Miriad Service. We may share non-personally-identifiable information (such as anonymous User usage data, referring / exit pages and URLs, platform types, asset views, number of clicks, etc.) with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the myHOA Site. We may collect and release Personally Identifiable Information and/or non-personally-identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright Law), international law or respond to a court order, subpoena, or search warrant or equivalent, or where in our reasonable belief, an individual’s physical safety may be at risk or threatened. Miriad also reserves the right to disclose Personally Identifiable Information and/or non-personally-identifiable information that Miriad believes, in good faith, is appropriate or necessary to enforce our Terms of Service, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the myHOA Site and Applications or our servers, and to protect the rights, property, or personal safety of Miriad, our users or others.


Your Choices

You may, of course, decline to submit Personally Identifiable Information through the myHOA Site and Applications or the Miriad Service, in which case Miriad may not be able to provide certain services to you. If you do not agree with our Privacy Policy or Terms of Service, please delete your account, uninstall the myHOA mobile application and discontinue use of the Miriad Service; your continued usage of the Miriad Service will signify your assent to and acceptance of our Privacy Policy and Terms of Service. To protect your privacy and security, we take reasonable steps to verify your identity before registering your information and granting you access to the Miriad Service. Please contact Miriad via email to This email address is being protected from spambots. You need JavaScript enabled to view it. or available web or app forms with any questions or comments about this Privacy Policy, your personal information, your consent, or your opt-in or opt-out choices.


Our Commitment To Data Security

Miriad uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Miriad and you do so at your own risk. Using unsecured wifi or other unprotected networks to submit messages through the Miriad Service is never recommended. Once we receive your transmission of information, Miriad makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If Miriad learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. Miriad may post a notice on the myHOA Site and Applications or through the Miriad Service if a security breach occurs.


Special Note to International Users

The myHOA Site and Applications and Service are hosted in the United States and are intended for and directed to users in the United States. If you are a user accessing the myHOA Site and Applications and Service from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the myHOA Site and Applications and Service, which are governed by California law, this Privacy Policy, and our Terms of Service, you are transferring your personal information to the United States and you expressly consent to that transfer and consent to be governed by Arizona law for these purposes.


In the Event of Merger, Sale, or Bankruptcy

In the event that Miriad is acquired by or merged with a third party entity, we reserve the right to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the (hopefully) unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your personal information is treated, transferred, or used.


Changes and updates to this Privacy Notice

This Privacy Policy may be revised periodically and this will be reflected by the "effective date" below. Please revisit this page to stay aware of any changes. Your continued use of the myHOA Site and Applications and Miriad Service constitutes your agreement to this Privacy Policy and any amendments.


Date Last Modified:

This Privacy Notice was last modified December 9th, 2014


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